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Public Works
Responsibilities
Department of Public Works is a professional team dedicated to enhancing the quality of life in Woburn. We make every effort to maximize the efficient, effective use of our resources in the support, maintenance and upkeep of the infrastructure, public lands, and programs. We are committed to public safety and providing prompt, courteous, quality service to the residents.

In the event of an electrical outage or down wire, please call NSTAR at 1-800-592-2000.

Water Meter Program

The City of Woburn will begin converting to an advanced water metering system that will improve leak detection and our ability to serve customers. The new technology represents our commitment to providing the most advanced and environmentally sound technology.

The billing rates will remain the same until all meters have been installed. If you have any questions regarding your bill or would like to know more about this project, please contact us at 781-897-5980.

Please note that the installation company, USI Services, will notify property owners by mail when they are working in your area. Upon receipt of the USI notification, residents are urged to respond and schedule an appointment as soon as possible. To schedule your appointment click on www.usiconnect.com. To see the installers' photos click on www.usiservices.com/projects/woburn.

Water Meter Program Frequently Asked Questions