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Water / Sewer
The City of Woburn Public Works issues all water/sewer bills. This bill is sent separately from fiscal year real estate bills.

Residential Properties
For residential properties, water/sewer chargers are calculated on a flat-fee basis for each property owner and are issued every six months (usually February and July) for previous six months use. Current water and sewer use charges are not shown on the real estate tax bill.

Commercial Properties
For Commercial properties, water / sewer chargers are calculated on a per use charge determined by the reading of the property’s water meter. Unless otherwise noted, commercial property bills will be issued in arrears on a six month basis.

The water and sewer use charge represents both capital debt costs and ongoing operational costs of the system.

The owner of any property shall be liable for the payment of all charges for water and sewer furnished at the premises. The failure of the owner or customer to receive a bill does not relieve him or her from the obligation of timely payment or the consequences of non-payment. All water that passes through a meter will be charged for, regardless of whether it is used or wasted.

Due Dates and Late Charges
The water and sewer charges are due 30 days from the billing date. Interest at the rate of 14% per annum will accrue from the billing date on unpaid balances not paid in full by the due date. Charges remaining unpaid after 30 days, together with demand fee of $10.00 will be subject to liens against the property to which the water and sewer is supplied in accordance with Massachusetts General Laws, Chapter 40, Sections 42A - 42F. The City of Woburn may also terminate water service for non-payment of any water and sewer charges or interest due thereon.

If you have a question regarding the calculation of your water / sewer charge or a change of address request, please contact the Water Department at 781-897-5944. If you have a question about the payment of your bill, please contact the City of Woburn Collector’s Office at 781-897-5870.